How does Rose Web Services L.L.C. collect and use my information?

Rose Web Services L.L.C. may collect and use your personal information to respond to your requests for our services or to provide you with information about services that may be of value to you.

Certain personal information Rose Web Services L.L.C. collects about you may be publicly available via government records, telephone books, and other widely available media (i.e. the Internet). However, we treat all information you provide to us as non-public.

Currently, Rose Web Services L.L.C. may collect information about you from the following sources:

Technical information collected from your web browser (IP address, operating system, etc.) and permanent cookies are gathered for routine web site maintenance and for purposes of assessing the effectiveness of our services. If you choose not to accept cookies, you will still be able to access all pages throughout the Rose Web Services L.L.C. web site, but may receive cookie notifications.

While we usually notify you at the point of collection about which information fields are mandatory to provide you with the service you requested, we do allow you to submit your application without providing all requested information to speed up the signup process. However, you will be required to give us any missing information at a later time. While certain information may be optional, we believe that by providing us with such information we will be able to serve you better.

WE DO NOT REQUEST ANY OF YOUR CREDIT CARD INFORMATION AT ANY TIME. WE DO NOT REQUEST THAT WE HAVE THOSE DETAILS MADE AVAILABLE TO US AND THEY ARE NEVER STORED ON OUR MAIL OR WEB SERVERS OR ANY OTHER COMPUTER WHICH IS ACCESSIBLE THROUGH THE INTERNET. NO EMPLOYEE, AGENT OR REPRESENTATIVE OF ROSE WEB SERVICES L.L.C. HAS THE RIGHT OR NEED TO ASK YOU TO PROVIDE THIS INFORMATION (other than through our secure ordering page) AND SHOULD THIS OCCUR WE ASK THAT YOU PROVIDE DETAILS IMMEDIATELY TO THE abuse@net-backup.com EMAIL ADDRESS.

Does Rose Web Services L.L.C. share my personal information with third parties?

Disclosing information to third parties: Your personal information will never be shared with any third party for any reason.

Disclosing information in other situations: We may disclose any information collected about you when required by law. For example, this may include:

The Rose Web Services L.L.C.'s web sites may also link you to other companies' web sites which offer services which may be of interest. These companies do not obtain any specific information about you or your transaction on the Rose Web Services L.L.C.'s web sites.

How do I access the information Rose Web Services L.L.C. maintains about me?

We provide you with the ability to view, and if necessary update and correct, any information we maintain about you in our systems. Currently, this is available only through an email request. Please email us at admin@net-backup.com with a request to receive all information we maintain about you.

How does Rose Web Services L.L.C. safeguard my personal information?

Rose Web Services L.L.C. uses a variety of security safeguards to protect your information from loss, misuse, alteration or destruction. Access to your personal information by Rose Web Services L.L.C.'s employees and other authorized parties is provided on a "need to know" basis. In addition, all employees must sign a Privacy Pledge which indicates that they are aware of Rose Web Services L.L.C.'s privacy policies regarding using and disclosing information.

Rose Web Services L.L.C. also uses Secure Sockets Layer (SSL) technology supporting up to 128 bit encryption to prevent unauthorized parties from viewing any personal information transmitted to or from Rose Web Services L.L.C. during your signup session as well as SSH 2.0 encryption later on during your backup sessions. We have also obtained a digital site certificate from GeoTrust for www.net-backup.com.

Who can I contact at Rose Web Services L.L.C. to find out more about your privacy practices?

Please contact admin@net-backup.com to report any known or suspected privacy or security breaches or to submit a privacy related question or complaint. After receiving your inquiry, we will respond within five business days.

Last revision date: August 1, 2004

Rose Web Services L.L.C. reserves the right to modify or amend the Privacy Statement at any time and for any reason. We may notify you in writing of significant changes to our information privacy practices and will make the current version of the Privacy Policy available to you at the Rose Web Services L.L.C.'s web sites. Your information will be handled according to the practices and procedures in place when it was initially collected unless subsequent authorization, as necessary, has been obtained.